Loading... Please wait...

Policies

Payments

All credit card payments are charged at the time the order is placed.

All shipping quotes are for Ground shipments within the 48 Continental U.S. states. Please contact us for shipping quotes outside the continental U.S.

Shipping

Each and every rack is handmade-to-order and the average turnaround time for Nice-Racks handmade studio racks varies, but is typically 1 1/2 to 2 1/2 weeks before your new rack ships.

Accessories and electronics orders normally ship the same day if ordered before 3PM EST, otherwise within 24-48 hours of placing your order. In the event an item is unavailable or backordered, we will notify you immediately. If you order a custom rack along with any accessories, everything ships together once the studio rack is complete, however some larger accessories may need to ship separately.

 All shipping quotes are for Ground shipments within the 48 Continental U.S. states. Please contact us for shipping quotes outside the continental U.S.

Returns

You may return most new, unused items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.), or if the item is damaged during shipping.

In most cases, we will process your refund immediately upon the item's return, however, you should expect to receive your refund within 1-2 weeks of our receiving the returned item.  This time period includes the time it may take for your bank or credit card provider to process our refund request.

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item. Or contact me directly at sales@nice-racks.com.

Product Availability

Availability is not guaranteed: Email us to check stock before placing your order.  We attempt to only show available products but sometimes products sell out before we can update the product webpage.  

 



Sign up to our newsletter